Privacy Policy
HELMSIE LLC
d/b/a Jonie Helms Coaching
d/b/a Better Days Ahead
Helmsie LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
Helmsie LLC is the entity responsible for collecting and processing your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you access or use our website or any services, content, programs, or offerings described in our Terms and Conditions (collectively, the ‘Services’).
By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
This Privacy Policy should be read in conjunction with our Terms and Conditions.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- your name
- email address
- any information you submit through contact forms, newsletter sign-ups, or coaching interactions
This may include information you provide in connection with coaching sessions, communications, or any content you submit through the Services.
We do not actively seek to collect sensitive personal information; however, you may choose to share personal or sensitive information in communications, coaching interactions, or through the Services.
We may also automatically collect certain technical information when you visit the website, including:
- IP address
- browser type
- pages visited
- general usage data
You are not required to provide personal information to access public areas of the website. However, certain information (such as your name or email address) may be required to access specific Services, subscribe to communications, or participate in programs.
Public Sharing and Community Areas
Any information you voluntarily share in public areas of the website or in group settings, including comments, forums, community discussions, live group coaching sessions, or recorded group coaching sessions, may be visible to others and is shared at your own discretion.
Confidentiality is important to the Company, and we strive to foster a respectful and supportive environment in all group settings. At the same time, group coaching involves participation from multiple individuals, and we cannot guarantee that other participants will maintain confidentiality.
Group coaching sessions may be recorded for training, quality, or program delivery purposes. By participating in these sessions, you acknowledge and consent to such recording and understand that your participation, including any information you share, may be made available only to other participants within the same group or program.
How We Use Your Information
We use your information to:
- provide and deliver our Services
- communicate with you
- respond to inquiries submitted through our website
- send newsletters or emails you have opted into
- improve our website and Services
We process your information based on your consent, our legitimate business interests (such as improving our Services and communicating with you), or as otherwise permitted or required by law.
We do not sell, rent, or share your personal information.
Email Communications
If you subscribe to our email list, your email address will be stored and processed through a third-party email service provider (such as MailerLite or a similar platform).
We use your email only to:
- send the content you requested
- provide newsletters or updates
You may receive communications related to the Services you requested or inquired about.
You may unsubscribe at any time using the link provided in our emails.
Sharing of Information
We do not sell or trade your personal information.
We may share your information only with trusted third-party service providers who assist in operating our website or delivering Services, such as:
- email marketing platforms (e.g., MailerLite)
- website hosting providers
- analytics and advertising platforms
These providers are given access only to the information necessary to perform their functions and are required to maintain appropriate security measures.
We may also disclose your information if required to do so by law, or if we believe such action is necessary to:
- comply with a legal obligation
- protect and defend the rights or property of the Company
- prevent or investigate potential wrongdoing
- protect the safety of users or the public
In the event of a merger, sale, restructuring, or acquisition of the Company, your information may be transferred as part of that transaction.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- improve your browsing experience
- understand how visitors use the website
- support advertising and marketing efforts
Cookies are small data files stored on your device.
You can disable cookies through your browser settings; however, doing so may affect the functionality of the website.
Analytics and Advertising
We may use third-party tools such as:
- Google Analytics
- Google Ads
- Meta (Facebook and Instagram) advertising tools
These services may use cookies, pixels, or similar tracking technologies to:
- analyze website traffic and user behavior
- measure the effectiveness of advertising campaigns
- show you relevant advertisements
These third parties may collect information such as:
- IP address
- browser type
- pages visited
- interactions with the website
We do not control how these third parties use your data and are not responsible for their privacy practices. You should review their respective privacy policies for more information.
You may manage your advertising preferences through tools such as:
- Google Ad Settings
- Facebook Ad Preferences
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including business, legal, and operational requirements, unless a longer retention period is required or permitted by law.
Data Security
We take reasonable steps to protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
In the event of a data breach affecting your personal information, we will notify you and any applicable authorities as required by law.
Your Rights
You may:
- request access to your personal information
- request correction or deletion
- unsubscribe from communications
We may require you to verify your identity before responding to such requests.
To make a request, contact us at: coachwithjonie [at] gmail [dot] com
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or data handling of third-party websites or services. You are encouraged to review their privacy policies separately.
International Users
If you access the Services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
Children’s Privacy
Our website and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Services after such changes constitutes your acceptance of the updated policy.
Contact
If you have any questions about this Privacy Policy, contact us at: coachwithjonie [at] gmail [dot] com
Policy last updated and effective date: April 14, 2026